Perplexity·Article·January 1, 2024

How Perplexity builds product

Using AI in product development, bottom-up idea generation

Source
Johnny Ho
Format
Article
Published
January 1, 2024

Summary

Perplexity, an AI-powered search company founded less than two years ago, has achieved remarkable growth with fewer than 50 employees while generating over $20 million ARR and reaching tens of millions of users. The key challenge they address is building and scaling an AI product company efficiently in a rapidly evolving landscape while competing against established giants like Google and OpenAI.

Their approach centers on radical organizational efficiency and AI-first operations. The company operates with only two full-time PMs for 50 employees, organizing teams like "slime mold" to minimize coordination costs by parallelizing projects. Most projects run with 2-3 people maximum, emphasizing self-driven individual contributors over traditional management layers. They extensively use AI tools for company-building decisions, from product launches to email writing, encouraging employees to "ask AI before bothering colleagues." Their hiring strategy prioritizes flexibility and initiative over traditional PM skills like process management or people leadership.

The results demonstrate this lean approach works: their AI-generated podcast runs entirely by one person, and they maintain high velocity despite minimal traditional structure. Key takeaways for product managers include the growing importance of technical skills over coordination abilities, the power of AI to reduce organizational overhead, and the prediction that "technical PMs or engineers with product taste will become the most valuable people at companies over time." This case illustrates how AI-native companies can achieve exceptional efficiency by rethinking traditional organizational structures.

Topics

AIproduct development